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This role will be responsible for ensuring QBE North America's Corporate Compliance program is effective at preventing and detecting misconduct and violations of law, does so in a cost-effective manner and operates in alignment with the company's strategies and priorities.
Primary Responsibilities
*Drive organizational compliance with new laws and regulations by developing processes for analyzing, communicating and implementing changes in the law to ensure policies and procedures align with state and federal requirements
*Report to the Audit Committee on a regular basis regarding program development initiatives, compliance incidents and other related matters
*Guide the implementation of corporate compliance best practices by establishing and maintaining policies and procedures that are tailored to the organization, meet regulatory requirements and address business needs
*Define and implement the Compliance Obligations Management framework for NA across all Compliance Risk Universe topics; develop associated controls, processes, system enablement and accountabilities for the enterprise
*Develop the Compliance Monitoring program to identify high-risk areas and conduct deep-dives - both scheduled and ad-hoc in accordance with the Risk Management Framework
*Promote regulatory best practices across the organization by establishing and maintaining an effective training and communication program for employees, senior leaders and relevant third parties to ensure alignment with new laws and regulations
*Oversee the Mandatory Compliance Training Program, including assignment, tracking and exception handling in support of the Group Required Learning Framework
*Facilitate organization-wide corporate compliance by conducting risk assessments across all business units and developing controls to address areas in need of risk mitigation
*Monitor the effectiveness of the compliance program by testing current compliance control processes, auditing program activities and managing incidents to ensure continuous adherence to laws and regulations
*Foster a streamlined approach to corporate compliance by implementing system solutions to automate and/or strengthen compliance controls and drive efficiency and effectiveness of department initiatives
*Drive an approach that focuses on collaboration by networking with the business as well as openly communicating and engaging with key stakeholders such as risk, internal audit, procurement, HR and legal
*Oversee QBE NA's Sanctions program, inclusive of environment scanning, training and screening for sanctioned entities; provide support to Group and AusPac relative to screening capabilities
*Oversee QBE NA's Complaint Handling function to ensure consumer complaints are handled in a timely and professional manner
*Implement and oversee the company's whistleblowing hotline and ensure that any related investigations are carried out appropriately; manage sensitive Executive/Board-level conflicts and other significant matters of Regulatory and Compliance breaches to ensure escalations and disclosures are appropriately made
*Provide local and global best practice guidance and counsel in collaboration with the Group Risk and Compliance function in relation to Compliance Management initiatives, strategies and operating models.
*Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility
Required Qualifications
Education:
Bachelor's Degree or equivalent combination of education and work experience
Experience:
10+ years relevant experience
Licenses/Certifications:
Preferred Competencies/Skills
*Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards
*Utilize personal credibility to influence others
*Interpret and apply law to organizational policies and procedures
*Identify opportunities for synergy and integration
*Use multiple resources to gather and analyze information and use logic to address work-related issues and problems
*Effectively communicate and influence key stakeholders
*Good presentation skills
*Excellent at Microsoft office applications
*Strong project management
*Build constructive and cooperative working relationships
*Establish a high degree of trust and credibility with others
*Clearly and confidently convey complex information to a wide audience
*Utilize motivational, inspirational and enthusiastic approach to team leading and management
*Professional, polished, poised and positive demeanor
*Manage multiple complex projects and responsibilities concurrently and effectively
*Organize people, tasks and activities to yield efficient workflow
Preferred Qualifications
Experience
*Insurance industry experience
*Corporate compliance experience
*Systems background
*Legal background
*Experience managing or leading others
*Increasing levels of responsibility
*Subject matter expertise in corporate compliance risk areas, including but not limited to: ethics, codes of conduct, fraud, conflicts of interest, antitrust, sanctions, anti-corruption, privacy, records management, whistleblowing, incident handling, control implementation, compliance training, developing policies and procedures, designing and implementing controls, performing monitoring activities, third party compliance and compliance reporting
Licenses/Certifications
*Certified Compliance and Ethics Professional (CCEP)
Preferred Knowledge
*In-depth knowledge of the insurance industry, particularly property and casualty lines of business
*Advanced working knowledge of relevant state and federal laws and regulations
We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.
We're an international insurer that's building momentum towards realizing our vision of becoming the most consistent and innovative risk partner. And our people will be at the center of our success. We're proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.
With more than 12,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.
We believe this is our moment: What if it was yours too?
Your career at QBE - let's make it happen!
*All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices
US Only Section
Travel frequency:
Infrequent (approximately 1-4 trips annually)
Physical demands:
General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
US disclaimer
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
FAR/Fit & Proper Roles:
FAR Accountable Persons Role: This role is an Accountable Person under the Financial Accountability Regime (FAR).
Fit & Proper Responsible Persons Role: This role is a Responsible Person under APRA's CPS 520 Fit & Proper regime.
This role is both an Accountable Person under the Financial Accountability Regime (FAR) and a Responsible Person under APRA's CPS 520 Fit & Proper regime.
Compensation
Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs
Annual Salary Range: $217,000 - $325,000
AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY
* * * * *
Annual Salary Range: $239,000 - $358,000
CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA
* * * * *
Annual Salary Range: $271,000 - $406,000
San Francisco CA, NJ and New York City NY
Benefit Highlights
You are more than your work - and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.
At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation. We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees. That's why we offer the opportunity for hybrid work arrangements.
If this role necessitates a hybrid working model, candidates must be open to attending the office 8-12 days per month. This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success.
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Equal Employment Opportunity
The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.